fz778 Terms and Conditions

1 General Applicability

fz778 is an online gaming platform offering cricket betting, live casino, slots, fishing games and a range of other gaming options for players in Bangladesh. These Terms apply to all users, whether they are registered members or unregistered visitors.

fz778 reserves the right to amend, modify or update these Terms at any time. Changes will take effect as soon as they are published on the site. It is the responsibility of users to review this page regularly and stay informed of the latest Terms.

2 Account Registration and Eligibility

2.1 Registration Requirements

The following conditions must be met to create an account on fz778:

• The applicant must be at least 21 years of age.
• All information provided must be completely truthful, accurate and up to date.
• Each individual may operate only one account.
• By creating an account, you are giving your consent to the full Terms of fz778.
• Creating accounts for fz778 representatives or known bet coordinators is prohibited.

2.2 Identity Verification

fz778 may at any time request a national identity card, passport or other legal documents to verify a user's identity. fz778 reserves the right to temporarily suspend deposits, withdrawals or other services until verification is complete. Providing false information will result in the immediate closure of the account and any existing balance may be forfeited.

2.3 Account Security

You are solely responsible for keeping your fz778 account password and login details completely confidential. You must not allow any third party to use your account. Any instance of unauthorized access must be reported to the fz778 support team immediately.

3 Deposit and Withdrawal Rules

3.1 Deposit Methods and Limits

fz778 currently supports the following payment methods: bKash, Nagad, Rocket and Upay.

After a deposit transaction is completed, the balance is usually added to the account within a few minutes. If there is a delay due to technical issues, please contact the fz778 support team.

3.2 Withdrawal Rules

Withdrawal request processing time is 5 to 30 minutes. Withdrawals are only possible via the same method used for the deposit. fz778 reserves the right to apply additional verification processes for large withdrawals.

Withdrawals may be declined or delayed in the following circumstances:

• If the wagering requirements for a bonus have not been met.
• If suspicious activity is detected on the account.
• If identity verification has not been completed.
• If evidence of operating multiple accounts is found.

3.3 Transaction Responsibility

fz778 is not responsible for any loss resulting from an incorrect account number or information provided by the user. After a transaction is completed, the user must verify their balance immediately.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at fz778 can enjoy a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. A wagering requirement of 15 times (15x) applies to this bonus.

The welcome bonus is applicable only once per player. Taking the bonus by creating multiple accounts from the same household or the same device is strictly prohibited.

4.2 VIP Cashback Program

fz778's VIP program has four tiers:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%

Players can advance to higher VIP tiers based on regular gaming activity and loyalty. Cashback is added to the account on a set day each week.

4.3 General Bonus Terms

• fz778 reserves the right to modify or cancel any bonus offer at any time.
• If misuse of bonus benefits is detected, the account may be suspended.
• Winnings earned through a bonus cannot be withdrawn before the wagering requirements are met.
• The latest bonus terms are published on the promotions page of the site.

5 Gaming Rules

5.1 Fair Play Policy

fz778 is committed to ensuring a fair and transparent gaming environment for all players. All our games are operated by third-party verified software providers.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using bots or automated software.
• Using multiple accounts to obtain bonuses or promotional benefits.
• Exploiting any form of cheating or technical faults to influence game outcomes.
• Colluding with other players to cause harm to fz778.
• Using the platform for money laundering or other financial crimes.

If such activities are detected, fz778 reserves the right to close the account and forfeit the balance without notice.

5.3 Technical Faults

fz778 reserves the right to make the final decision on transactions affected by server issues, network outages or software errors. Incorrect odds or payouts displayed as a result of an obvious technical fault may be voided.

6 Responsible Gaming

fz778 firmly believes in responsible gaming. We encourage players to maintain healthy and controlled gaming habits.

• Set your gaming budget in advance and stick to it.
• Game for entertainment, not as a source of income.
• Do not place more bets to recover losses.
• If you notice signs of gaming addiction, seek help immediately.

Visit our Responsible Gaming page for more information about responsible gaming and to set self-exclusion or limits.

7 Privacy and Data Protection

fz778 uses SSL encryption and modern security technology to protect users' personal information. Your information is not sold or transferred to any third party.

User information is used only for the following purposes:

• Account management and verification.
• Transaction processing and customer support.
• Fulfilling legal obligations and preventing fraud.
• Improving service quality and providing a personalized experience.

For full details of the privacy policy, please read our Privacy Policy page.

8 Intellectual Property

All content on the fz778 platform — logos, designs, text, graphics, software and other materials — is the exclusive property of fz778 or its licensors. Reproduction, distribution or commercial use of any part of these materials without written permission is strictly prohibited.

The logos and trademarks of third-party game providers — such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi — are their own property and are referenced for informational purposes only.

9 Limitation of Liability

fz778 is not liable for any loss in the following circumstances:

• If gameplay is disrupted due to loss of internet connection or technical issues.
• If a transaction is delayed or fails due to an error by a third-party payment provider.
• If an account is damaged due to the user's own negligence or carelessness.
• In cases of force majeure such as natural disasters, government restrictions and so on.

The maximum liability of fz778 under any circumstances shall be considered equal to the original amount of the affected transaction only.

10 Account Closure and Suspension

10.1 At the User's Request

Any user may request the closure of their fz778 account at any time. Any pending balance will be arranged for withdrawal before the account is closed, provided all conditions have been met.

10.2 At fz778's Discretion

fz778 reserves the right to close or suspend any account for the following reasons:

• If a breach of the Terms is proven.
• If evidence of fraud or unethical activity is found.
• If a false identity or information has been provided.
• Due to regulatory or legal obligations.

In the event of account closure, the user will be notified by email in advance where possible. However, in cases of serious breach, immediate action may be taken without notice.

11 Dispute Resolution

If any dispute arises between fz778 and a user, an attempt will first be made to resolve it through discussion. Any complaint or dispute can be raised via 24/7 live chat or by email at [email protected].

After receiving a complaint, fz778 will investigate and communicate its decision within a reasonable time. fz778 holds the highest authority on matters relating to its final decisions.

12 Changes to Terms and Their Effect

fz778 reserves the right to amend these Terms and Conditions at any time. Changes will take effect from the date they are published on the site. If users continue to use the platform after a change, they will be considered to have accepted the new Terms.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect.

Last Updated: January 2026

13 Contact and Support

If you have any questions or need clarification about these Terms and Conditions, please contact our support team:

• 24/7 Live Chat: In Bengali, at any time
• Email: [email protected]

To read our other important policies, see: Privacy Policy and Responsible Gaming.